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2018 NFDA Tech Talk Webinar: Top 5 Ways to Use Artificial Intelligent Agents (Bots) For Your Biz
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When: February 8, 2018
11:00 AM
Where: Online
United States
Contact: Vickie Lester

Online registration is closed.
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11:00 aEastern  |  10:00 am Central  |  9:00 am Mountain  |  8:00 am Pacific



NFDA is proud to partner with Microsoft Community Connections for this monthly series of webinars that will show current technology solutions that can help you operate more efficiently and empower you to grow your business.


Gather your team around the conference table for a group training experience or sign up people individually to learn at their desktops or tablets. 


It’s easy and affordable: free to NFDA members who register in advance and only $29 per log-in for nonmembers.


Plus, Microsoft software will be given away to two lucky NFDA members attendees at each webinar.




This webinar's topic:




Why attend this webinar:

Do you feel like you're unprepared for the era of artificial intelligence? Do you hear chat bots like Siri and Hey Google intelligently answering questions? Do you see your competition using chat bots on their websites and eating your lunch?


What you will learn:

Conversation is the new interface. Learn about artificial intelligence and chat bots and how use them to make the most out of every touch point and engage with your customers at the next level.


How this applies to your business:

Learn how to create a chat bot and deploy it as an intelligent customer service agent. Compare the capabilities of two chat bot platforms (Microsoft Bot Framework and Google DialogFlow). Augment your customer service team by modeling your best team member.


Who should attend:

Marketing executives, VPs of Customer Experience, VPs of Sales, and team members responsible for customer experience


Presented by Eric Klauss, Eddie Bader and Brian Iinuma.

Eric Klauss has more than 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant, and salesperson in the industry. He is a partner of and provides his Sales, Marketing and Service expertise to Partner Source Solutions clients. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partner in Southern California. Eddie Bader started his technology career at the Disneyland Resort in Anaheim working on their SAP and ticketing system implementations. In addition to working in the entertainment industry, he has worked in manufacturing, retail, food, and finance. He currently works with many different industries including nonprofits, healthcare providers, and department of defense contractors. Eddie is client-focused and works to develop solution-based IT recommendations that meet clients’ needs. Brian Iinuma is the president of Strategic Systems Group. SSG is a consulting firm focused on providing solutions, expertise, and economic value to small and mid-size companies, with core competence in ERP.

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